How often do I need to clean the cup? 

Do I boil it in water that is over a flame?

Do I need to clean my cup during my period?

When you empty the cup, rinse it with the cleanest water you can find. 

Do I need soap to clean the cup? 

Which size should I use? 

Will my cup overflow?

Will I experience leakage with the Flowcup? 

I can’t get the cup out easily, Should it hurt pulling it out?

How long can I leave the cup in for?

My cup hurts and the stem pokes out, what’s wrong?

Will the cup fall out?

Can I use the cup when I sleep?

Can I use the cup for swimming?

How much blood can the menstrual cup hold?

Can you feel the cup while wearing it?

No, you shouldn’t be able to feel it. If you do it means it probably isn’t inserted correctly (eg. The stem is sticking out, meaning you haven’t wiggled the cup up high enough).

I can’t insert the menstrual cup in a way that is comfortable, what should I do?

You may not be able to get the menstrual cup to insert comfortably the first time, but with a bit of practice you will be able to insert the cup like an expert. Try different folding methods. Every body is different so if one fold doesn’t work well for you try another on. Practice makes perfect. 

What are some ways to fold the cup?

The C fold and the pushdown fold. See pictures below. 

I find it difficult to insert the cup. Can I use lubricant?

Yes, you can, but only water-based lubricants as the Flowcup menstrual cup is made from silicone. We advise rinsing the cup with a little water before inserting it to create a bit more moisture.

Can the menstrual cup get lost in my body?

When the cup is inside your vagina, it cannot get lost inside your body. It will stay in your vagina and you will get it out. This is because at the end of your vaginal canal is your cervix which won’t allow anything to pass it. If the cup has moved higher up your vagina and you find it difficult to get a grip on it, follow these instructions.

1. Try to relax.

2. Sit on the toilet or squat down. Use your lower abdominal muscles to push the cup downwards. 

3. Carefully pull the cup out by taking hold of the ball stem at the bottom. You can wiggle it from side to side to lower the cup. 

I am in pain removing the cup what should I do?

Can I have sex while the menstrual cup is inserted? 

Can I get an infection from using the cup?

If you leave the cup in for an extended amount of time (much longer than 12 hours) and experience nausea, vomiting, rashes or diarrhoea see your doctor and ask about Toxic Shock Syndrome. 

Is the cup safe?

I have just had a baby. Can I still use the menstrual cup?

Can I use the cup if I am a virgin? 

If you are a virgin and have your period this means there are already holes in the hymen that the blood is coming through. The cup can be inserted here to stop the blood. Inserting the cup will not take your virginity, the only thing that can do that is having sex. Virginity is about not engaging in sexual activity, it is different to the use of cups for menstruation. 

For more information, Click HERE and watch this great video from the team at Ruby Cup

How much does the cup cost?

Does it smell?

Can I share the cup with my friend or my sister? 

Who invented the cup?

What is the benefit of the cup?

You won’t have to buy a pad for the next 10 years!

You can go swimming, play sports and go to school while menstruating.

You only have to remove the cup every 12 hours!

You feel free!

What is the financial benefit?

Does it hurt to use the cup? 

Can I pee while using the cup?

Yes. Urine comes from a different hole to the vagina. You pee out of the urethra which is the first hole. The second hole is the vagina where the cup will be placed. The third hole is your anus where you poo from.